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Users who signed up before January 1, 2026 can view previous version here.

Cookie Policy

Last updated: January 1, 2026

This Cookie Policy explains how Twelve Data Pte. Ltd. (Twelve Data, “we”, “us”, or “our”) (UEN No. 202006058W) uses cookies and similar technologies when you visit our website or use our services.

This policy should be read together with our Privacy Policy, which explains how we process personal data more generally.

1. What are cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or other internet-enabled device) when you visit a website. Cookies are widely used to make websites work efficiently, enhance user experience, and provide information to website operators.

Cookies may be:

  • - First-party cookies, set directly by Twelve Data; or
  • - Third-party cookies, set by service providers whose tools or services we use.

2. How we use cookies

Twelve Data uses cookies strictly for operational, analytical, and functional purposes. We do not use cookies for advertising, behavioral profiling, or cross-site marketing.

Categories of cookies we use
(a) Strictly necessary cookies

These cookies are essential for the operation, security, and integrity of our website and services. They enable core functionality such as authentication, session management, and security protections.

These cookies cannot be disabled through our systems.

(b) Analytics cookies

These cookies help us understand how users interact with our website by collecting aggregated and statistical information (for example, pages visited, traffic sources, and usage patterns).

We use analytics cookies solely to improve performance and usability, not for advertising or profiling purposes.

(c) Functional cookies

These cookies enable enhanced functionality and personalization, such as remembering user preferences and consent choices.

3. Cookie inventory

Below is a non-exhaustive list of cookies commonly used on our website:

Necessary
Cookie Duration Description
__cflb 1 day This cookie is used by Cloudflare for load balancing.
__cf_bm 1 year This cookie is used by Cloudflare to manage and mitigate automated traffic and protect the website from bots.
PHPSESSID session This cookie is native to PHP applications. The cookie stores and identifies a user's unique session ID to manage user sessions on the website. The cookie is a session cookie and will be deleted when all the browser windows are closed.
csrftoken 1 year 1 month 4 days This cookie is associated with Django web development platform for python. Used to help protect the website against Cross-Site Request Forgery attacks.
cookieyes-consent 1 year CookieYes sets this cookie to remember users' consent preferences so that their preferences are respected on subsequent visits to this site. It does not collect or store any personal information about the site visitors.
_GRECAPTCHA 6 months Google Recaptcha service sets this cookie to identify bots to protect the website against malicious spam attacks.
__cfruid session Cloudflare sets this cookie to identify trusted web traffic.
_cfuvid session Cloudflare sets this cookie to track users across sessions to optimize user experience by maintaining session consistency and providing personalized services.
_pxvid 1 year PerimeterX sets this cookie to detect fraud and bot activity.
Analytics
Cookie Duration Description
ajs_anonymous_id 1 year This cookie is set by Segment to count the number of people who visit a certain site by tracking if they have visited before.
ajs_user_id Never expires This cookie is set by Segment to help track visitor usage, events, target marketing, and measure application performance and stability.
li_gc 6 months LinkedIn sets this cookie for storing visitor consent regarding the use of cookies for non-essential purposes.
lidc 1 day LinkedIn sets the lidc cookie to facilitate data center selection.
__cf_bm 1 year This cookie is used by Cloudflare to manage and mitigate automated traffic and protect the website from bots.
bcookie 1 year LinkedIn sets this cookie from LinkedIn share buttons and ad tags to recognize browser IDs.
_ga 2 years Google Analytics sets this cookie to distinguish users and generate statistical data on how visitors use the website.
_ga* 2 years Google Analytics sets this cookie to store and count page views and track user interactions across sessions (GA4).
_gid 24 hours Google Analytics sets this cookie to store information on how visitors use the website and to generate analytical reports on website performance.
_gat 1 minute Google Analytics sets this cookie to throttle request rates and limit data collection on high-traffic websites.

The exact cookies used may change depending on website features and updates.

4. Analytics configuration and data minimization

Where analytics cookies are used:

  • - IP anonymization is enabled where supported
  • - Advertising features are disabled
  • - Data is collected in aggregated form only
  • - Analytics data is not used for marketing or profiling purposes

We take reasonable steps to minimize the amount of data collected and to limit its use strictly to website improvement and performance analysis.

5. Legal basis and consent

European Union and United Kingdom

For users located in the European Union or United Kingdom, non-essential cookies (including analytics and functional cookies) are placed only after you have provided explicit consent via our cookie consent banner or preference tool, in accordance with GDPR and ePrivacy requirements.

Other jurisdictions

For users in other jurisdictions, including Singapore and the United Arab Emirates, cookies are used in accordance with applicable local data protection and transparency laws.

6. Managing your cookie preferences

You can manage or withdraw your cookie consent at any time by:

  • - Using our cookie preference or consent tool (where available)
  • - Adjusting your browser settings to block or delete cookies

Please note that disabling certain cookies may affect the functionality or performance of our website.

7. Third-party cookies

Some cookies are set by third-party service providers that support our services, such as:

  • - Website analytics providers (e.g. Google Analytics)
  • - Infrastructure, hosting, or security service providers

These third parties may process information collected through cookies in accordance with their own privacy policies. Twelve Data does not control how third parties use their cookies.

8. Data roles

Twelve Data acts as the data controller for information collected via first-party cookies.

Third-party providers may act as independent data controllers or data processors, depending on their role and services.

9. Cookie duration

Cookies may be:

  • - Session cookies, which are deleted when you close your browser; or
  • - Persistent cookies, which remain on your device for a defined period or until you delete them.

The duration of each cookie depends on its purpose and configuration.

10. Updates to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our use of cookies, our services, or applicable laws. The "Last updated" date at the top of this policy indicates when it was most recently revised.

Material changes will be communicated via our website or, where appropriate, through account notifications.

11. Contact us

If you have any questions about this Cookie Policy or our use of cookies, please contact us at:

Twelve Data Pte. Ltd.
20A Tanjong Pagar Road
Singapore 088443
Website: https://twelvedata.com
Email: legal@twelvedata.com
Support: support@twelvedata.com

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