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New collaboration brings Visa's global payment network to one of the largest AI platforms and aims to support seamless, secure transactions and broader AI-powered use cases across commerce environments supported by agents
SINGAPORE, June 11, 2026 /PRNewswire/ -- Visa (NYSE: V) today announced a strategic collaboration with OpenAI to enable secure Visa payments within agentic commerce, enabling seamless and trusted payments across OpenAI. The companies made the announcement at the Visa Payments Forum in San Francisco. Through the partnership, Visa will provide its global network, credentialing capabilities and security infrastructure to support agentic commerce experiences, helping consumers and businesses interact and transact with confidence.
The collaboration is part of the broader Visa Intelligent Commerce initiative, which is focused on extending secure payment capabilities into new digital environments. Together, Visa and OpenAI will also explore a range of enterprise applications, including developer-focused experiences powered by Codex, as well as more automated and conversational workflows, as AI continues to evolve as an important interface for digital interactions.
As part of the partnership, Visa's payment capabilities will be integrated into OpenAI experiences giving developers and merchants a streamlined way to accept Visa payments initiated by agents. Alongside OpenAI, Visa will deliver the underlying network, tokenisation and risk capabilities that support trusted and secure transactions.
Transactions will operate within clearly defined user permissions, policies, and controls, such as spending limits, merchant categories, or required approvals. Transactions will use tokenised Visa credentials and real-time authorisation and fraud monitoring, helping enable new AI-enabled payment experiences to maintain strong security and consumer protection.
"AI will transform commerce more profoundly than the internet or mobile technology ever did," said Jack Forestell, Chief Product and Strategy Officer, Visa. "As AI agents become active participants in the economy, Visa's focus is to ensure transactions are trusted, secure and seamless. That's the infrastructure we're building with partners like OpenAI."
"Commerce is going to happen in many more places and in many more ways than it does today, and agents will play an increasingly important role in helping people complete tasks that involve money — from purchases and payments to more complex transactions," said Marco Mahrus, Head of Partnerships, Commerce at OpenAI. "By integrating with Visa Intelligent Commerce, we're building the infrastructure for secure, transparent, and user-controlled agentic transactions, helping people do more with AI agents while maintaining confidence that payments are being handled safely and securely."
About Visa
Visa (NYSE: V) is a world leader in digital payments, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive. We believe that economies that include everyone everywhere, uplift everyone everywhere and see access as foundational to the future of money movement. Learn more at Visa.com.
View original content to download multimedia:https://www.prnewswire.com/apac/news-releases/visa-partners-with-openai-to-power-the-next-generation-of-ai-commerce-302797435.html
SOURCE Visa Worldwide Pte Ltd
SINGAPORE, June 4, 2026 /PRNewswire/ -- Visa, a global leader in digital payments, today announced two senior leadership appointments in Asia Pacific, reinforcing its focus on scaling Value-Added Services (VAS) and accelerating growth in Southeast Asia. These appointments highlight the depth of leadership talent and reinforce Singapore's position as a key hub for developing senior regional leaders.
Serene Gay, previously Group Country Manager for Singapore, Malaysia and Thailand, and SVP, Global Clients and Acquirers, Asia Pacific, has been appointed Head of Value-Added Services for Asia Pacific, taking over from Axel Boye-Moller, now Group Country Manager for the Nordics and Baltics. In this role, she will lead the expansion of Visa's VAS business, spanning Issuing and Loyalty, Acceptance, and Risk & Security solutions. She will focus on scaling these capabilities and embedding them more deeply into Visa's core offerings to accelerate client growth, strengthen differentiation, and deliver seamless and secure customer experiences.
Serene brings more than two decades of experience in payments and financial services. She has held senior leadership roles across digital banking, product strategy, marketing and data, and has led businesses for global financial institutions in China and Singapore. She is widely recognised for driving transformation at scale and building strategic partnerships.
Adeline Kim steps into an expanded role as Group Country Manager for Singapore, Malaysia and Thailand and SVP, Global Clients & Acquirers for Asia Pacific, ensuring continuity as the business enters its next phase of growth across the cluster. She was previously Country Manager for Singapore and Brunei.
In her new role, Adeline will lead Visa's business across Singapore, Malaysia and Thailand, with a focus on deepening client and partner engagement, strengthening regional collaboration, and accelerating innovation to deliver secure and seamless commerce experiences.
Adeline brings a wealth of experience in payments and consumer products, including over 14 years at Visa in senior leadership roles spanning products and solutions, data, risk and country management. She has played a key role in advancing Visa's business and client relationships across Southeast Asia, with a focus on execution and partnership-led growth.
Stephen Karpin, Regional President, Asia Pacific, Visa, said: "Asia Pacific continues to be one of Visa's most dynamic regions, and these appointments reflect both our strategic priorities and the depth of leadership talent we have built across the region. Value-Added Services is a key driver of our growth and an increasingly important way we deliver differentiated value to our clients. Serene will play a pivotal role in scaling these capabilities for our clients across Asia Pacific."
"At the same time, Adeline brings strong market insight and deep client focus and is well-positioned to lead our business across Southeast Asia and our Global Clients & Acquirers relationships. Her leadership ensures continuity as we deepen partnerships and accelerate growth," he added.
These leadership appointments underscore Visa's continued investment in talent and its commitment to strengthening capabilities that support clients, partners and the broader payments ecosystem across Asia Pacific.
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About Visa
Visa (NYSE: V) is a world leader in digital payments, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive. We believe that economies that include everyone everywhere, uplift everyone everywhere and see access as foundational to the future of money movement. Learn more at Visa.com.
View original content to download multimedia:https://www.prnewswire.com/apac/news-releases/visa-announces-asia-pacific-leadership-appointments-to-scale-value-added-services-and-southeast-asia-growth-302791125.html
SOURCE Visa

