Capita plc

Capita plc is an international business process outsourcing and professional services company headquartered in London, recognized as the largest in the United Kingdom with a significant market share in public and private sector contracts. Founded in 1984 through a management buyout and listed on the London Stock Exchange since 1991, it delivers technology-enabled solutions including customer interactions, payroll processing for millions, pension administration, healthcare recruitment, and property consultancy. Capita plc supports central and local governments, the Ministry of Defence, NHS Trusts, and private clients across insurance, education, and transportation, handling over 100 million customer interactions annually and collecting substantial council tax revenues. Its operations span Europe, Africa, and Asia, with divisions like Capita Public Service, Experience, and Portfolio focusing on efficient service transformation through AI, data analytics, and expert consultancy, competing with global firms while emphasizing accessibility and community impact.